Awards Administration Coordinator

Special posting considerations:

The intent of this process is to staff term or indeterminate positions within NSERC and SSHRC. This process may also be used to establish a pool of partially and fully qualified candidates to staff similar term or indeterminate positions, as well as acting appointments, assignments, secondments, or exchange opportunities within NSERC and SSHRC.

The cover letter must demonstrate how you fit the required experience criteria and not exceed two (2) pages. Only information provided within the prescribed page limit may be considered during the assessment.

Who we are

This position falls within a directorate that provides common services to two funding agencies: the Natural Sciences and Engineering Research Council of Canada (NSERC) and Social Sciences and Humanities Research Council of Canada (SSHRC).

The Natural Sciences and Engineering Research Council of Canada (NSERC) is Canada’s largest funder of science and engineering. A career at NSERC means supporting the visionaries, explorers and innovators who are searching for the scientific and technical breakthroughs that will advance knowledge, improve the lives of Canadians and transform the world for the better.

Visit our career page at NSERC to learn more about why you should join our agency. 

At the Social Sciences and Humanities Research Council of Canada (SSHRC), we bring together the research community, as well as the public, private and not-for-profit sectors, in contributing knowledge, talent and expertise to build a better future for Canada and the world. SSHRC is seeking talented professionals passionate about Canadian research and the value it brings to society. 

Visit our career page at NSERC or SSHRC to learn more about why you should join our agency.

What you will do 

As an Awards Administration Coordinator, your responsibilities will include:

• Coordinating, prioritizing and overseeing the transactional aspects of the Awards Administration (grants or scholarships) function for NSERC, SSHRC and Tri-Agency programs, ensuring policy requirements are translated into efficient and effective business processes and procedures. 
• Supervising a team of Award Administration Officers across both agencies, providing procedural guidance and direction, in collaboration with the Team Leader, to ensure delivery of client-centred administrative services. 
• Monitoring team performance and productivity to ensure established service standards are met.

What you need to succeed

Education

• Graduation with a degree from a recognized university or college, or an acceptable combination of education, training and relevant work experience

• Foreign Credential Validation against Canadian Standards

Experience

• Experience in the administration of awards and/or funding programs

• Significant* experience interpretating and applying policies and procedures

• Experience supervising and coordinating the work of a small administrative team delivering high-volume transactions

• Experience working with manager-level stakeholders on sensitive or complex issues

• Experience contributing to process improvement initiatives 

• Experience implementing and monitoring client service or performance measures in a team environment

* Significant is equivalent to three (3) or more years of experience.

Knowledge

• Knowledge of policies and practices governing the administration of grants and scholarship programs

• Knowledge of the research environment, including research funding structures in Canada and the post-secondary setting

• Knowledge of electronic administrative systems used in the management of grants and scholarships 

Competencies

• Effective oral and written communication

• Empathy and respect in promoting a healthy workplace

• Analytical thinking and problem-solving

• Client service orientation 

• Adaptability to changing and competing priorities

Key Leadership Competencies

• Mobilize people

• Uphold integrity and respect

• Collaborate with partners and stakeholders

• Achieve results

Equity, diversity and inclusion

We are committed to inclusive and barrier-free recruitment to create a workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

We welcome all candidates, and encourage applications from women, Indigenous Peoples (First Nations, Métis and Inuit), veterans, persons with disabilities, Black and other racialized persons, persons of ethnic origins, diverse religions, abilities, sexual orientations, gender identities and expressions, and members of the 2SLGBTQIA+ community.

Accommodation

Let our team know if you require accommodation or support during the recruitment process by contacting us at recruiting@nserc-crsng.gc.ca.

If you require additional information on the position, please contact us at recruiting@nserc-crsng.gc.ca.